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I can't log in to my account

Steps to take if you're having trouble signing in to Tract, including password issues and accounts created via Google or Microsoft sign-in.

Check these first

Section titled “Check these first”
  • Make sure you’re using the email address you signed up with
  • Passwords are case sensitive — check caps lock
  • Try resetting your password via the Forgot Password link on the login screen

Still locked out?

Section titled “Still locked out?”

Reply to your welcome email or contact us with your account email address and we’ll get you back in.